cct11

Useful information about our stay in a HK quarantine center

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Project maintained by zetta Hosted on GitHub Pages — Theme by mattgraham

List of complaints from the inmates

• Family units are not built for safety for smaller kids or for disabiilities
  • Sharp edges
  • Metal bed rails
  • Lack of storage space so the stuff is not all over the place considering 14 to 21 days
• Staff handover is poor. Each staff that knocks especially for the medical staff need to be oriented for each request and consideration. Its a challenge for non chinese guests and non english speaking staff.
• No SOP - hoping post this experience of having a bigger volume than usual in the quarantine centers will entail a review of their current processes.
  • How to count 21 days
  • Addressing needs of various conditions may it be health related, pregnancy and mental disability. Each should have a process
  • Expanded FAQs of new questions that arose. Review as well current
• Overall sensitivity of the place - quarantine is not a vacation or of someone’s choosing. Dont put dirty zone explicitly on the cart. There can be surely a better way to label stuff like those.
• We were unlawfully detained in the camp without a proper quarantine order[1].
• We were transfered since the early morning on April 30th for 21 days, however some official documents refer to May 21st as our release date. (Which is ultimately more than 21 days)
• Inneficient catering service, some of the inmates aren’t getting food on time, after hours of not having food people need to scream from their window to get some food. On the other hand other units receive more food than they need producing waste.
• The whole tower was tested and everyone was found negative and we were still detained.
• Families were separated due to lack of proper family units.
• Bedsheets, blankets and pillow covers are old and smelly and sometimes aren’t enough.
• Unconmfortable beds even for pregnant woman.
• Inmates got food poisoning from eating the supplied food.
• Bugs were found in the food
• Hairs found also in the food

https://user-images.githubusercontent.com/204105/117458996-798d2c80-af7d-11eb-9393-ffe75ecdbc28.mp4

Footnotes

1. Only a few inmates insisted to get the order before being transferred